​

This Privacy Policy explains how Lumina Librarium collects, uses, and protects the personal information of our clients. We are committed to safeguarding your privacy and ensuring the security of your data.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

• Contact Information: Name, address, email address, phone number.

• Identification Information: Date of birth, government-issued ID numbers (where required by law for verification purposes).

• Financial Information: Payment details, billing address (for processing transactions).

• Service-Related Information: Information necessary to provide you with our services, which may vary depending on the nature of our business relationship.

• Communications: Records of your interactions with us, including emails, phone calls, and chat transcripts.

We collect this information through various means, such as when you:

• Sign up for our services or products.

• Communicate with us directly.

• Visit our website or use our applications (through cookies and similar technologies, as described below).

• Participate in surveys or promotions.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To deliver the products and services you have requested, manage your accounts, and fulfill our contractual obligations.

• To Communicate with You: To send you important updates, service-related announcements, billing information, and respond to your inquiries.

• To Improve Our Services: To analyze how our services are used, understand client needs, and develop new features or offerings.

• For Marketing and Promotions: To send you information about new products, services, offers, and promotions that may be of interest to you. You can opt out of these communications at any time.

• For Legal and Security Purposes: To comply with legal obligations, prevent fraud, protect our rights and property, and ensure the security of our systems and data.

• For Internal Business Operations: For purposes such as data analysis, auditing, and enhancing our internal processes.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: Using industry-standard encryption protocols (e.g., SSL/TLS) for data in transit.

• Access Controls: Restricting access to your information to authorized personnel only, who are bound by confidentiality obligations.

• Secure Systems: Employing robust security infrastructure, including firewalls and intrusion detection systems.

• Data Minimization: Collecting only the information necessary for the stated purposes.

• Employee Training: Training our employees on data protection best practices and our privacy policies.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, cloud hosting providers, marketing platforms). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Legal Compliance: When required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, where your information may be transferred to the acquiring entity.

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Your Rights

You have certain rights regarding your personal information, which may include:

• Access: The right to request access to the personal information we hold about you.

• Correction: The right to request correction of inaccurate or incomplete personal information.

• Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.

• Objection/Restriction: The right to object to or request restriction of the processing of your personal information in certain circumstances.

• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.

• Withdraw Consent: Where we rely on your consent to process your information, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

Our website and online services may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: luminalibrarium@gmail.com 

Lumina Librarium